Shipping: We ship worldwide.
Layaway: FineWhiteLinen.com are sorry, but we are unable to provide layaway services.
Communications: All communications are handled via email as we have customers all over the world in different time zones.
Privacy Statement: The personal information that we ask of you is between us. We do not give out or sell any information of any kind to any other Companies or Institutions.
Shipping Information: We will contact you via email within 72 hours with the total transaction amount including shipping and insurance costs. In the event that you do not receive a return email within 72 hours, please email us again.
Orders: Your order will be mailed out on receipt of payment. We ship with Royal Mail from the United Kingdom. We normally ship once a week but can express overnight or mail next day upon request. Customers pay for tracked shipping and insurance is optional but would recommend you do insure your item as we wish to ensure safe delivery, we do not charge a packing and handling fee.
Payment methods: Paypal is FineWhiteLinen.com's preferred method of payment. PayPal is an easy-to-use secure online payment service widely used on ebay.
(Please contact us using the form above, if you do not have Paypal)
For more information go to the PayPal web site:
Customs and Excise: Please be aware that many countries around the world have a customs and excise charge they levy when merchandise enters that country. FineWhiteLinen.com are not liable for any such additional charges if they are levied upon the customer locally.
Returns: FineWhiteLinen.com wish to ensure you are entirely delighted with your purchase! We will accept a return on any item, for any reason. In this instance the item must be returned within five working days in the same condition in which it was sent, and your money will be refunded upon safe receipt by FineWhiteLinen.com. It is recommended that the customer keep the packing materials so that, if need be, they can return the item back to FineWhiteLinen.com as carefully as it had been packed for delivery. If, for any reason, there is a problem, please contact FineWhiteLinen.com first so that we can assist you. Your satisfaction is our highest priority. We do not refund the shipping and insurance fees, either for our shipment to you or for your return shipment to us. It is recommended that all shipments be insured for both outward and inward for the full value of the item.
Buy: We are interested in buying only the finest antique linens. Seller is responsible for all shipping costs on items sent on approval. |
